Effective Date: March 18, 2025

At Taxccount.com, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, communicate with us, or engage our tax, accounting, and advisory services. It also outlines how we comply with SMS communication standards under 10DLC regulations in Canada and the U.S.

1. Information We Collect

When you interact with Taxccount.com, we may collect the following information:

• Personal Information: Includes your name, email address, phone number, business name, address, and any financial or identification information you provide when using our services.
• Non-Personal Information: Includes your browser type, device information, IP address, and website activity through cookies or analytics tools.
• Cookies and Tracking: We use cookies to enhance user experience, analyze traffic, and personalize content. You may disable cookies through your browser settings at any time.
2. How We Use Your Information

We use your information to:

  • Provide accurate tax and accounting services
  • Respond to inquiries or service requests
  • Communicate updates, service reminders, or changes to your account
  • Improve website functionality and user experience
  • Send you promotional emails or SMS messages (with your consent)

    We do not sell or rent your personal data to third parties.

3. SMS Communication via 10DLC (Updated & Compliant)

By providing your mobile number on our website, through service forms, or during onboarding, you expressly consent to receive SMS (text) messages from Taxccount Canada.

These messages will only be sent to clients who have opted in and may include:

  • Appointment confirmations and reminders
  • Tax return updates and submission alerts
  • Requests for supporting documents
  • Account- or billing-related notifications
  • Message frequency may vary based on the nature of services provided.
  • Standard message and data rates may apply, depending on your carrier.

You can opt out of SMS communications at any time by:

  • Replying “STOP” to any message you receive, or
  • Emailing us at contact@taxccount.com with your request

We do not send marketing or promotional texts through this channel.

Your mobile number will not be shared with third-party marketers. We only use trusted SMS gateway providers under strict confidentiality and compliance standards.

All SMS communications are conducted in accordance with Canadian privacy laws and U.S. 10DLC regulations.

4. How We Protect Your Information

We use industry-standard safeguards such as encryption, secure servers, and access restrictions to protect your data. While we implement best practices, no method of transmission over the internet is 100% secure.

5. How We Share Your Information

We may share your information with trusted third parties who help us deliver services, such as

  • Cloud accounting platforms
  • CRA-authorized partners
  • SMS gateway providers
  • Secure payment processors

These partners are required to maintain confidentiality and only use data as directed by us. We may also disclose your data if required by law or for fraud prevention and compliance.

6. Your Rights and Choices

You have the right to:

  • Request access to your personal data
  • Request corrections or deletion of your records
  • Withdraw consent from marketing communications
  • Manage cookie preferences via your browser
  • To exercise your rights, please email us at contact@taxccount.com.

7. Third-Party Links

Our website may include links to third-party websites (e.g., CRA, software providers). These are independent websites with separate privacy policies. We recommend reviewing their privacy practices before providing any information.

8. Updates to This Policy

We may revise this Privacy Policy to reflect changes in our practices or legal obligations. All updates will be posted on this page with the updated effective date

Contact Us

If you have any questions about this Privacy Policy, your personal data, or our SMS practices, please contact us:

Taxcount Canada
 📧 Email: contact@taxccount.com
 🏢 Address: 381 Front St W, Toronto, Ontario M5V 3R8, Canada